FAQ

Frequently Asked Questions:

Q: What are shipping times like?

A: Shipping times are approx. 1-3 weeks. 

Q: Where do you ship to?

A: Anywhere in Canada. 

Q: Where do you ship from?

A: Opa's Watch Shop watches are manufactured in, and shipped from China. 

Q: What do you charge for shipping?

A: We offer free shipping to Canada!

Q: What is your return policy?

A: If you are not satisfied with your watch or it does not come as described*, Opa's Watch Shop will issue a refund and will cover any associated shipping costs. Just email service@opaswatch.ca to initiate the refund/return process. 

*In the event that the product is later than 3 weeks shipping time for some reason, Opa's Watch Shop will refund 50% of the watch and you keep the watch, or a full refund with the return of the watch to Opa's Watch Shop. You must, however, be the one to email service@opaswatch.ca to initiate the refund/return process.